Privacy Policy

Privacy Policy

Effective date: 9/1/26

This Privacy Policy describes how Keyphone LLC ("Keyphone," "we," "us," or "our") collects, uses, and shares information when you visit keyphone.tech (the "Site"), purchase our products, or otherwise interact with us.

1. Information We Collect

Information you provide to us:

- Order and account information name, shipping and billing address, email address, phone number, and order details when you purchase a product or create an account.

- Payment information payments are processed by third-party payment processors. We do not store your full credit card number on our servers.

- Communications information you provide when you contact customer support, respond to a survey or feedback request, or sign up for our email list.

Information collected automatically:

- Device and usage data IP address, browser type, operating system, referring pages, and pages viewed, collected through cookies and similar technologies.

- Analytics we use standard analytics tools to understand how visitors use the Site so we can improve it.

2. How We Use Your Information

We use the information we collect to:

- Process and fulfill your orders, including shipping and order confirmations

- Provide customer support and respond to your inquiries

- Send transactional emails (order confirmations, shipping updates, warranty and product notices)

- Send marketing emails about products, updates, and promotions, if you have opted in you can unsubscribe at any time using the link in any marketing email

- Improve our products, Site, and services

- Detect and prevent fraud, and comply with legal obligations

## 3. Advertising

We do not display third-party advertising on the Site, and we do not sell your personal information to advertisers.

4. How We Share Information

We share personal information only with:

- Service providers who perform services on our behalf, such as payment processing, order fulfillment and shipping, email delivery, and website analytics. These providers may only use your information to perform services for us.

- Legal compliance we may disclose information if required by law, subpoena, or to protect our rights, safety, or property.

- Business transfers if Keyphone or [Keyphone LLC] is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information.

5. Cookies

We use cookies and similar technologies to operate the Site, remember your preferences, and gather analytics. You can control cookies through your browser settings; disabling cookies may affect some Site features.

6. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy for example, order records are kept as required for accounting, warranty, and legal purposes.

7. Your Rights and Choices

- Email marketing unsubscribes at any time via the link in any marketing email.

- Access, correction, and deletion you may request access to, correction of, or deletion of your personal information by contacting us at the address below. We will respond as required by applicable law.

- California residents under the CCPA, you have the right to know what personal information we collect, request its deletion, and opt out of its sale. We do not sell personal information. To exercise these rights, contact us using the details below.

8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Key Phone LLC

630 Flushing Ave

Email: CS@keyphone.tech